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Programme

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From October 3 to 6, 2023
Campus of Madrid. Alumni Building. classroom Magna

Aplicaciones anidadas

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Simultaneous translation Spanish - English and English - Spanish, except in sessions where otherwise indicated.

Aplicaciones anidadas

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Tuesday, October 3rd

REPUTATION, CORPORATE GOVERNANCE AND SG STRATEGY

14.00h

Registration

15.30h

Inauguration of the International Reputation Week
Welcome
Juan Manuel Mora, Center for University Governance and Reputation. University of Navarra.
Eduardo Navarro, President of Corporate Excellence - Centre for Reputation Leadership.
presentation from congress
Santiago Fernández-Gubieda, Center for University Governance and Reputation. University of Navarra
Ángel Alloza, CEO of Corporate Excellence - Centre for Reputation Leadership.

16.00h

The Dynamics of Reputation Building in the 21st Century: Outside-in, Inside-out, or All-together
Violina Rindova, Professor and Associate Dean, Merage School of Business (University of California-Irvine)

17.00h

Corporate Governance: Corporate Purpose and Reputation
Jordi Canals, President of the Center for Corporate Governance (IESE Business School - University of Navarra)

18.00h

Rest

18.15h

How to protect reputation through corporate governance
Beatriz Corredor Sierra, President of REDEIA and Alfonso Sánchez-Tabernero, President University of Navarra (2012-2022)

19.00h

CEO reputation: challenges and opportunities
Sandra Sotillo, CEO of TrustMaker

19.45h

Welcome cocktail

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Wednesday, October 4th

REPUTATION AND SUSTAINABILITY. COMMUNICATION AND STAKEHOLDERS. LEADERSHIP AND STRATEGY

08.45h

Introduction to Building Corporate Reputation
Ángel Alloza, CEO of Corporate Excellence - Centre for Reputation Leadership.

9.00h

Personnel Management Service and management . How to protect corporate reputation in times of layoffs?
Carlos Rodríguez-Lluesma, Professor at IESE Business School (University of Navarra).

10.00h

The value of sustainability and reputation in business
Bárbara Navarro, Director of research, Public Policy and Institutional Relations (Banco Santander).
With the participation of María Such, Director of Reputation BBVA; María Luisa de la Peña, Director of Corporate Marketing and Brand, Naturgy; María Campo Bernal, Director of Brand, Reputation and Sustainability of Ibercaja; Fernando Garrido, Director Corporate Brand and Reputation of MAPFRE and Alberto Andreu, Adjunct Professor University of Navarra (moderator).

11.15h.

Coffee

11.45h.

Strategic Communication and its contribution to Corporate Reputation
A dialogue with Ana Martines, Communication & Engagement Director L'Oréal Spain & Portugal; Miguel García Lamigueiro, Deputy Director general. Director of Communication and Business manager of DKV Seguros and Elena Gutiérrez-García (professor of Communication at the University of Navarra).

12.45h

From assessment to implementation: management reputation models
Ángel Alloza, CEO of Corporate Excellence - Centre for Reputation Leadership.

13.45h

Food

15.00h

Listening and management of Stakeholders. Proposals for assessing and monitoring reputation
Ana Antolín manager global Stakeholders, Human Rights and Reputation at Iberdrola and Santiago Fernández-Gubieda (Center for University Governance and Reputation, University of Navarra).

16.00 - 16:45h

Reputation and organizational change: The case of the Bicentennial of the Museo Nacional del Prado.
Marina Chinchilla, Deputy Director of Administration of the Museo Nacional del Prado.

17.00h

Parallel sessions (each participant must choose one of the offered sessions)

Parallel Session 1. The impact of artificial intelligence on the management of reputation.
Miguel Lucas, Director of Deep Digital Business at LLYC.
Daniel Fernández, director senior Deep Learning Global at LLYC.
Moderator: José Fernández-Álava de la Vega, Director general of Dircom Spain.
classroom Magna

Spanish with English translation

Parallel Session 2. Metrics for Reputation Measurement
Carmen Dato, Director of Corporate Reputation and Sustainability at Kantar
Luis Miguel Bernardos, Director Advisory EMEA RepTrak Company.
Natalia Arenzana Arias, Partner Reputation Lab.
Moderator: Mauricio Gutiérrez, CEO of Hill+Knowlton Strategies Mexico.
classroom 1
Spanish

Parallel Session 3. Leadership and reputation
Enrique Johnson, Managing Partner at Thinking Heads.
Sebastián Cebrián, CEO of Villafañe & Asociados.
José María San Segundo Encinar, Director of MERCO.
Moderator: Francisco Aylwin, President of LLYC Chile.
classroom Floor 1
Spanish

Parallel session 4. How countries build their reputation
Fernando Prado, partner at Reputation Lab.
Presented by: Ítalo Pizzolante, partner Founder of Pizzolante
classroom 6
Spanish

18.00h

Leadership and Strategic Corporate Reputation Management
Joep Cornelissen, Professor at the Rotterdam School of Management.

18.45h

Conclusions of Building Corporate Reputation Ángel Alloza, CEO Corporate Excellence- Centre for Reputation Leadership
Saida García, Director of Institutional Relations and training of Corporate Excellence
Clara Fontán, Director of Intelligence & Knowledge at Corporate Excellence

Aplicaciones anidadas

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Thursday 5 October

UNIVERSITY REPUTATION: IDENTITY, GOVERNANCE, STAKEHOLDERS AND ENVIRONMENT

8.30h

Registration (only for those joining today at congress)

8.45h

Building Universities' Reputation
Inauguration and welcoming remarks
Alfonso Sánchez-Tabernero, Center for University Governance and Reputation and President University of Navarra (2012-2022).

Paul Andrew, Vice President for Communication, Harvard University
Rosa Visiedo, Vice President of CRUE.

9.00h

Introduction to Building Universities' Reputation
Santiago Fernández-Gubieda, Center for University Governance and Reputation, University of Navarra.

9.15h

Intellectual humility and the search for truth
John Tomasi, professor at Brown University and president of Heterodox Academy

10.15h

The Communications Imperative: Communications to Enhance Strategic Goals
Paul Andrew, Vice President for Communications, Harvard University

11.15h

Coffee

11.45h

University performance indicators and their impact on reputation.
Martí Parellada, Full Professor of the University of Barcelona and advisor of the CYD Foundation.

12.45h

Multiple perceptions: building reputation through understanding stakeholders
Mark Sudbury, director of World 100 Reputation Network

13.45h

Food

15.00h

Parallel sessions (each participant must choose one of the offered sessions)

Parallel session 1. Raising academic reputation through thought leadership and engagement
Kirsty Walker, Vice President for External Engagement, University College London
classroom Magna
English with Spanish translation

Parallel Session 2. University, business and government:
How to design a university knowledge ecosystem for innovation in a region.

Salvador Coll, Vice President of Innovation and Transfer, Polytechnic University of Valencia.
classroom 1
Spanish

Parallel session 3. Reputation and strategy of the third mission statement: impact through academic curriculum, research and social transfer
Juan Fernando Córdoba, Vice President de Profesores e research, Universidad de La Sabana
classroom 2
Spanish

16.00h

Building the brand to cultivate your reputation
Jane Chafer, Vice President, Communications, Marketing and Membership, Council for Advancement and Support of Education (CASE)

17.00h

Chronicle of a journey. Cultivating Reputation at the University of Navarra.
Juan Manuel Mora, Center for University Governance and Reputation, University of Navarra.

18.00h

Conclusions from Building Universities' Reputation
Santiago Fernández-Gubieda (Center for University Governance and Reputation, University of Navarra)

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Friday, October 6th

REPUTATION STRATEGIES. WORK IN GROUPS. CLOSING.

9.00h

Corporate governance and culture: the test of a reputational crisis
How to Design a Strategic Reputation Plan for Companies and Universities
Yago de la Cierva, Professor at IESE Business School (University of Navarra)

10.00h

work in groups
Seminars

12.00h

exhibition of the work at classroom Magna

12.45h

Prestige games: How to build an academic reputation
Gloria Origgi, writer and director of research at CNRS - Institut Nicod

13.45h

Closing ceremony of the International Reputation Week
General conclusions
Santiago Fernández-Gubieda, from the Center for University Governance and Reputation.
Closing and acknowledgements
Ángel Alloza, CEO of Corporate Excellence
Juan Manuel Mora, from the Center for University Governance and Reputation.