design ORGANIZATIONAL AND ENVIRONMENT/ Laura Bello
Why is it so difficult to 'make things happen'? With this premise, Professor Alberto Andreu began his discussion paper , manager to open the dialogue on Corporate Governance and HR with executives from KPMG, Telefónica and Enagás. Andreu advanced the following reasons: the lack of formalization of the decisions taken, which makes their traceability difficult; a deficient assignment of responsibilities and identification of objectives; an undefined timeframe for carrying out the task; and inadequate technology to make the processes efficient.
On the concept of Corporate Governance
Ramón Pueyo, partner manager Sustainability and Corporate Governance at KPMG, defined corporate governance as: "the set of rules, policies and processes that endow the company and allow it to move in the right direction and generate maximum profit". A function that also seeks to minimize possible frictions in the strategy. For his part, Javier Perera,Director General Manager of People and Resources at Enagás, added that "corporate governance must be transparent in the establishment of strategy and decision-making processes: and all of this must be shared with the organization". In addition, the committee of Administration, Pueyo pointed out, "is the body most focused on compliance with accountability, as it is the body with the most regulations and the brain of the organization".
Corporate Governance and HR
"Corporate Governance should also be extended to the entire organization and, especially, to the management bodies for several reasons: because decisions are made at all levels; because it is necessary to clarify responsibilities and accountability; and, above all, contrary to what it may seem, organizations are more agile the better defined the responsibilities are," said Ruth Ortiz, director of talent at Telefónica.
Ortiz emphasized that HR areas can help Corporate Governance with several tools: "ensuring that decision making is more agile, through a good definition of responsibilities; selecting diverse talent in a transparent manner; and, above all, through compensation, which is the best communication tool that speaks of how responsibilities are being exercised and what is important for the company".
Along the same lines, on the importance of retribution, Ramón Pueyo told an amusing anecdote about the behavior of some dolphins in captivity in a dolphinarium in the United States and how their behavior changed (for the worse) when the keepers began to reward them for removing from the water the waste (plastic, dead birds...) that fell into the water.
Finally, the speakers identified transparency as one of the levers core topic of Corporate Governance. In this regard, Javier Perera stated that "before, people wanted to know what and how much organizations had achieved; but now they also want to know how they have achieved it. For this reason, the management teams of people have much more to tell".
