design ORGANIZATIONAL AND ENVIRONMENT/ Jaime Sol

Within the economic impact that COVID is generating, Sol lamented the massive destruction of employment at a global level that is taking place. "Teleworking is the first response that many companies have considered in the face of unemployment," he said. He also posed the question that every director Human Resources manager is asking at the moment: "How will we work on business when we return to 'normal'?", assuring that we will never go back to working the way we did before. 

In these days of confinement, the expert warned that about five hours more work is done each week and that the "feeling of loneliness makes work seem harder". However, "the tension is reduced and there is less friction between teams," he added.

Jorge Aguirre, People Advisory Services Partner at EY, explained that we are in a changing environment and at a time of maximum technological disruption. "Companies must respond to this, not only with remote work tools, but with a Smart Working model ," he said.

Flexibility and digitalization are the 'drivers' of this transformation in organizations, and the #COVID19 crisis has produced that this change has been expedited. In this context, Aguirre exposed "'FlexiWorking, RemoteWorking and SmartWorking" as the 'bronze, silver and gold' of companies transforming their culture to align their capabilities to a highly dynamic business environment. Models of work that far exceed telecommuting and, for non-tech companies, could take up to three years to transition.

To conclude, Jaime Sol shared four tips that we should not forget in this new scenario of work:

#1 Constant communication: clarity, empathy and forgiveness. 

#2 Listen: spend time with your employees.

#3 Supports: defines the new way of working 

#4 Lead by example