Operating rules:
→ The processing of the information received is completely confidential.
→ Only those data provided by users of the suggestion box that are respectful, truthful, accurate, complete and up to date will be taken into account.
→ The manager of supervising the mailbox forwards the suggestions, claims, complaints and congratulations received to the manager of each process (according to annex 3 of PE1).
→ The manager of each process responds to the Username to the sender's email address and also assesses the inclusion of the complaint or suggestion in the corresponding results analysis report .