In a constantly evolving business world, human resources management plays a core topic in the definition and execution of an organization's corporate purpose . Recently, I was fortunate to attend a roundtable with leading HR managers, Virginia Garrido (Ikea), Monica Zai (Heineken) and Ricard Casas (ISS) and Tirso Perez Socías Country Manager of Deel as moderator of the table. These professionals shared their experiences, revealing the importance of a solid purpose and its impact on sustainability, leadership, talent management and employee retention.
It was commonly agreed that corporate purpose is the "why" that guides an organization, always taking into account the unique perspective that each individual brings. Monica Zai shared with us Heineken's purpose : "to create moments of enjoyment that unite us to toast to a better world". This purpose is based on four core values: passion for quality, enjoyment of life, respect for people and the planet.
On the other hand, Virginia Garrido, spoke about the dream of Ingvar Kamprad, founder of IKEA: "to create a better everyday life for people, through an affordable home with good design, but not at the expense of quality". Virginia stressed the need to integrate sustainability into the production and operations of the business to maintain an authentic purpose .
Regarding ISS, Ricard Casas emphasized its social commitment and positive impact on communities as the core of its purpose. ISS strives to provide employment opportunities to vulnerable people. On the other hand, ISS's purpose is to make it easier for its clients to better develop their purpose with people who decide for themselves.
The effective integration of purpose in a business is crucial and can vary according to the size of the company. In response to a question from the audience, a discussion was opened on how the size and structure of a business can affect the incorporation of purpose Casas spoke about the challenge of how to keep the sense of purpose alive as an organization grows. He emphasized the deep-rooted and fervent common purpose of a startup and discussed how ISS is working to be a large business with a startup vocation.
Virginia Garrido explained that the recruitment process at Ikea focuses on finding people who share the values of the business, which facilitates talent retention and effective communication. Monica Zai agrees on the importance of communication, for example, in the case of Heineken, employees were involved in the development of the purpose. Through programs such as "Heroes", the company recognizes those who embody its core values and contribute to purpose.
The HR managers expressed their major challenges for the coming year. Monica Zai highlighted the importance of maintaining commitment to purpose and the need for continuous evolution and innovation. Virginia Garrido pointed out the democratization of leadership and mental health management , while Ricard Casas highlighted the challenge of discovering and satisfying individual purpose in a diverse environment.
Innovation through corporate purpose is essential in today's business world. HR managers at the roundtable provided valuable insights on how to define, communicate and maintain a strong purpose . Sustainability, talent retention and leadership are core topic areas where purpose can positively influence. By addressing these challenges, organizations can move toward a more sustainable and humane future, guided by a shared purpose .