Today, we had a visit special visit at Master's Degree Personnel Management Service Organizations. We were joined by Juan Antonio Fernández, Director People and Talent at SACYR, a professional with training psychology and a solid track record in consultancy service Deloitte) and corporate functions (Acciona). He was accompanied by Alejandro,student Master's Degree, who shared his vision and internship experience internship the company.
To explain the work of a professional of excellence, Juan Antonio has used the metaphor of the "Five Senses," an image that integrates the strategic, human, and emotional dimensions of our role:
• Vision: Represents the ability to look at the long term and have strategic vision. It involves knowing the organization's plan, understanding the market, and identifying the core topic success. Without it, the People function is limited to day-to-day operations and loses its transformative impact.
• Listening: reference letter active and deep listening. It is not just about hearing, but understanding the explicit and implicit needs of employees and leaders, while remaining sensitive to internal and external reputation.
• Smell: Symbolizes professional intuition to "read" situations beyond data . It allows you to detect latent conflicts, identify hidden talent, and anticipate risks before they materialize.
• Touch: Represents genuine closeness with people. It involves being present on a daily basis and "grounding" corporate strategies. Small gestures such as sincere gratitude are what generate credibility and commitment.
• Enjoyment: This is associated with enjoying work caring for well-being. It is essential to celebrate collective achievements, but also to know how to manage "bitter tastes"—mistakes or crises—by learning from them without losing motivation.
• The Heart: This is the engine that drives all the others. It represents passion, enthusiasm, and solution orientation. Professionals must engage emotionally in a healthy way and quickly move from problem to action.
This vision summarizes effective management as the perfect combination of strategy, people, attitude, and vocation. We would like to thank Juan Antonio Fernández for his generosity in sharing his reflections and real-life lessons, as well as his approachability throughout the session. Likewise, thank you to Alejandro for returning to classroom contributing his internship perspective. Encounters like this reinforce the value of learning connected to the business world and the impact of our community beyond the classroom.
