The Master's Degree at design and management of Hospitality Services is characterized by offering a comprehensive training , multidisciplinary and focused on professional excellence. Our professor team reflects these values, combining experts in design, management and hospitality who bring a holistic view of the industry.
This approach prepares our students not only to face today's challenges, but also to lead with creativity and innovation in the hospitality industry.
In the area of designSchool of Architecture, we have PhD professors from , whose expertise is focused on participatory and strategic design , core topic to transform spaces and services. Their background spans both teaching and internship professionally, working on innovation projects linking design with urban regeneration and sustainability.
From the field of managementWe will have profiles from the Business Organization branch with solid experience in lean management, logistics, operations optimization and marketing. This approach in continuous improvement and management manager is aligned with the values of excellence and social responsibility of Master's Degree.
ANA SÁNCHEZ OSTIZ
Architectural Sustainability and Construction Expert
With a degree program of more than 35 years in architecture and sustainability, Ana is a reference in the design and construction of sustainable buildings. She has directed more than 100 projects and leads research on eco-design and energy rehabilitation of spaces.
PhD in Architecture from the University of Navarra (1993). Architect (1986).
VICTORIA RODRIGUEZ
Logistics Leader and management Operational
With over two decades of experience, Victoria has worked with international companies on design distribution networks and logistics optimization. Her specialization in lean management and management of operations enables students at Master's Degree to apply efficient and sustainable strategies, fundamental to improving productivity in the hospitality sector.
D. in Industrial Organization Engineering from the University of Navarra (2001). Degree in Agroindustrial Production Engineering from Universidad de la Sabana (1995).
DAVID BARRIENTOS
CEO and Expert in Hospital Cleaning and management of Services
David, with more than 20 years of experience in the professional cleaning and hygiene sector, is currently leading an international business in this field. His experience as consultant in hospital cleaning makes him a reference letter in the management efficient services.
MBA Executive Business Administration and management , at EAE Business School (2015). licentiate degree Business Administration and Management from Universidad Europea de Madrid (2001).
MARIA PAZ DE PEÑA
Nutrition and Functional Food Researcher
Maria Paz has over 30 years of experience at research and teaching on bioactive compounds and functional foods. She brings a deep understanding of nutrition and wellness, which are increasingly relevant to offering personalized and healthy experiences in the hospitality sector.
D. in Pharmacy from the University of Navarra (1994). Degree in Pharmacy (1989).
ANA MARÍA LÓPEZ DE SAN ROMÁN
Director of Ethics and Corporate Sustainability
Ana María has worked in senior sustainability and CSR management in companies such as ILUNION, as well as being a consultant and professor in several business schools. Her approach on business ethics and social responsibility will help future leaders in the hospitality services sector to implement sustainability and social responsibility practices.
D. in Philosophy by the University of Salamanca and Valladolid (2022). Master's Degree in Governance manager and management sustainable of organizations by CIFF Business School (2016). Master's Degree in Human Resources Management and development staff by the Chamber of Commerce of Valladolid (2014). Degree in Philosophy (2002).
AFRICA BÉRTIZ
Expert in management of Services in Luxury Hotels
With more than 25 years in service management in hotels and luxury residences, Africa has worked in establishments such as the HOTEL MANDARIN ORIENTAL ORIENTAL RITZ MADRID. His knowledge in management of operations ensures that students will learn the best practices to manage high quality services in the hotel sector.
Master's Degree in Management and management of Hotel Companies by the Francisco de Vitoria University (2018). Degree in Humanities (2010).
AITOR ACILU
Innovator in design Architectural and Urban Transformation
Aitor is an architect specializing in the design of services and urban regeneration, with expertise in transforming spaces and services into dynamic environments. His work offers a modern vision on how spaces can be reimagined to improve people's experience and operational efficiency.
Dr. in Architecture from the University of Navarra (2015). Architect (2010).
MEI-HSIN CHEN
Specialist in Art, design and Intercultural Communication
Mei Chen has taught at universities in Taiwan and Europe, specializing in the aesthetics of design and cross-cultural communication. Her approach on sustainability at design and management of services is core topic for students seeking to integrate artistic and cultural practices at management.
D. in Art History from the University of Navarra (1997). Graduated from Tamkang University, Taiwan (1990).
Mª AMPARO SALVADOR
Expert in Administrative Law and Economic Regulation
María Amparo brings extensive experience in Administrative Law and the regulation of economic sectors. Her knowledge is vital to understand the regulatory and legal environment affecting companies in the sector, especially in areas such as sustainability and economic rules and regulations .
Law Degree from the University of Navarra (2000). Law Degree (1987).
FERNANDO RUIZ
Specialist in management Business and Corporate Sustainability
Fernando is an expert in lean management and corporate sustainability, combining his experience in research with his work professor. His knowledge at management of efficient systems will be core topic for students to optimize daily operations in the hospitality sector.
D. in Applied Engineering from the University of Navarra (2022). Master's Degree in Industrial Engineering (2019).