-
60 credits
-
10 months
-
Presential / Executive
-
Spanish
-
Madrid
-
30 spots
Designing experiences, managing excellence: leading the future of hospitality through sustainability
Innovate, promote and lead changes in organizations and their environment.
Combining the core topic areas of design of services and management efficient, the program seeks to understand the needs of users to create exceptional experiences that transform the way organizations interact with the people who stay in their establishments. Through a practical and sustainability-oriented approach , the Master's Degree offers access to a network of industry experts and professionals, providing students with the skills necessary to meet industry challenges with vision, creativity and leadership.
Persons
The training proposal of Master's Degree revolves around the person as the protagonist of any Hospitality service. To understand its critical dimension, you will approach it from several perspectives: anthropological, ethical, aesthetic and psychological. In addition, you will take into account both the users and the professionals of Hospitality services.
design of Services
Differentiate yourself. Analyze, design and evaluate Hospitality services. Learn to anticipate user needs and use different methodologies from design to solve them. Lead original value propositions adapted to the organization's resources with the help of specialists.
management of Operations
Master the fundamentals of the management of organizations applied to the Hospitality sector, continuous improvement and quality, as well as the optimization of its processes. Communicates effectively and applies the appropriate technological tools for the correct management of the service.
Sustainability
He approaches the design and the management of the Hospitality service with sustainability criteria from a social (Management Skills, Human Resources, Negotiation...) and economic (Accounting and Finance, Marketing...) perspective. In addition, it manages material resources correctly, assessing their environmental impact.
Do you want more reasons?
Aimed at professionals in the sector, postgraduate program trains you to innovate, promote and lead changes in organizations and their environment. You will learn how to manage in a sustainable way, responding to the care and unique needs of each person.
PROFILE MULTIDISCIPLINARY
Like the Degree in management Applied, the Master's Degree in Hospitality offers a comprehensive training in the management of services, with a practical approach and multidisciplinary. Students learn to lead design and management service projects with a global perspective and the goal to develop content application competencies.
INTERNATIONALIZATION
Multicultural environment and cutting-edge methodologies adapted to the global needs of the hospitality industry.
HIGH EMPLOYABILITY AND NETWORK OF ALUMNI
Links with leading companies in the industry, providing students with valuable career opportunities.
Our faculty
EXPERTS IN DESIGN, MANAGEMENT AND HOSPITALITY
The approach multidisciplinary of the program, is reflected in the incorporation to the academic staff of several Schools of the University of Navarra experts in areas as varied as law, nutrition or psychology. The program is also enriched by high-level professionals from the world of hospitality, who bring direct experience in the management of services. These experts provide an applied training close to the needs of today's market, ensuring that students develop the necessary competencies to excel in a highly competitive and demanding environment.
FUNDING
Let nothing hold you back from your future
From the beginning of the University of Navarra, we have worked to ensure that no student with the ability to study with us is left without fulfilling his or her dream for financial reasons.
OUR CAMPUS DE 