Classes will take place between October and July in executive format: two sessions per week, each lasting five hours, at schedule on Friday afternoons and Saturday mornings.
The Master's Degree in design and management of Hospitality Services has official character and has 60 ECTS credit. The academic and training program consists of four main modules :
MODULE I
design of Hospitality Services
18 ECTS credit (30%)
subject 1: Hospitality Services (9 ECTS credit)
Subjects
- Introduction to Hospitality (6 ECTS credit)
- Psychological needs of hospitality service users (3 ECTS credit)
subject 2: design Services Applied to Hospitality (9 ECTS credit)
Subjects
- Service design Methodology (9 ECTS credit)
- Specific needs and sustainability of hospitality services (3 ECTS credit)
MODULE II
management of Hospitality Services
27 ECTS credit (45%)
subject 1: General Processes Applied to Hospitality (18 ECTS credit)
Subjects
- Management skills and HR (6 ECTS credit)
- Operations and Financial management (9 ECTS credit)
- Marketing and Communication (3 ECTS credit)
subject 2: Specific Hospitality Processes (9 ECTS credit)
Subjects
- Resourcemanagement (6 ECTS credit)
- Food and Health (3 ECTS credit)
MODULE III
Elective
6 ECTS credit (10%)
subject 1: specialized training (6 ECTS credit)
Subjects
- Short stay services (6 ECTS credit)
- average services - long stay (6 ECTS credit)
MODULE IV
work End of Master's Degree
6 ECTS credit (15%)
Subjects
- Master's Degree Finalwork (6 ECTS credit)