Classes will take place between October and July in executive format: two sessions per week, each lasting five hours, at schedule on Friday afternoons and Saturday mornings.
The Master's Degree in design and management of Hospitality Services has official character and has 60 ECTS credit. The academic and training program consists of four main modules :
MODULE I
design of Hospitality Services
18 ECTS credit (30%)
- Hospitality Services (6 ECTS credit)
- Introduction to Hospitality
- Psychology of development for Hospitality Users and Collectives
- design of Services Applied to Hospitality (12 ECTS credit)
- Methodology of design Services
- Hospitality Services Specific and Sustainability Needs
MODULE II
management of Hospitality Services
27 ECTS credit (45%)
- General Processes Applied to Hospitality (18 ECTS credit)
- Management Skills and Human Resources
- Operations
- Marketing and Communication
- Hospitality Specific Processes (9 ECTS credit)
- management of Resources
- Food and Health
MODULE III
training Specialized
6 ECTS credit (10%)
- Option 1: Short Stay Services
- Option 2: average / Long Stay Services
MODULE IV
work End of Master's Degree
9 ECTS credit (15%)
- Design a hospitality service and plan all the necessary resources to manage it in an efficient and sustainable way.