Contact center

The main function of the University's contact center is to answer the telephone calls received by the University. 

As Username internal contact center do not forget that .....

• Contact the Contact Center at extension 805600 or dial 9.

• A queuing system has been set up. If the Contact Center does not attend you immediately, it is preferable to wait until you are attended to, rather than contacting them again, as the waiting time will start from 0.

• Remember to update your data from https://myaccount.unav.es before any change of work space or extension and this way they will be reflected both in the directory of google and in the directory of the web.  

• Remember that in case of any computer problem, you must call 802992 or file a support ticket.

• Most frequent internal extensions that may be of interest to you financial aid

  • Departments

  • copy center Friends (803101) / copy center Science (806597)

  • Cafeterias: Architecture (802746), Library Services science (806497), Library Services Central (802053), Central Building (802145), FCOM (802560), Hexagon Building (806221), Museum Restaurant (803484), Dining Rooms (637.249.914)

  • Museum of the University of Navarra (803473 or 803485)

In addition to answering questions and providing information to external callers about certain University services, it also performs functions for internal audiences such as: 

• reservation of certain common spaces for the celebration of events and caterings

• reservation of meeting rooms

• reservation of parking spaces for special visits

• Resolution of doubts about the processes of the Purchansing Service

• Resolution of doubts in general