Quality

The University of Navarra has an Internal Quality Assurance System (IQAS) implemented in 2006 for the programs of study of Degree and Master's Degree.

In the 2014/2015 academic year, coinciding with the first three years of the doctorate programmes regulated by Royal Decree 99/2011, of 28 January, which regulates the official teaching of doctorate, it was agreed to implement the IQAS for the doctorate programmes in the 2015/2016 academic year. To this end, the existing quality processes were adapted to the reality of doctorate, approving a model of satisfaction surveys and a specific results analysis template for these programs of study.

The doctoral program an Academic Committee for its management direction and management . It is composed of the coordinator , the Associate DeanDeputy Director manager third cycle the center, and the corresponding Deputy Director the doctorate School. As a result of the University of Navarra’s commitment to quality, its centers must develop a series of procedures to ensure the continuous review and improvement of the degree programs offered and, therefore, establish an Internal Quality Assurance System (IQAS). The Academic Committee , and in particular the Dean of the School of Science, is responsible for ensuring that this quality assurance is carried out.

The body responsible for monitoring and ensuring the quality of the official Degree postgraduate program Degree postgraduate program the School of Science the University of Navarra is the Faculty’s Quality Assurance Committee CGC), established and regulated by a resolution of the Faculty’s board (November 22, 2007), which ensures that its membership includes representatives from various stakeholder groups: faculty members, Degree graduate students, administrative and support staff, members of the University of accreditation assessment and accreditation Commission (CECA), and, where appropriate, external stakeholders. The CGC’s functions consist primarily of:

- Coordinating the collection of data, reports, and any other information regarding the development programs of study Degree postgraduate program.
- Promoting and supervising the established management system.
- Coordinating the analysis and evaluation the results obtained.
- Proposing improvement plans to director for approval and contributing to their implementation.
- Coordinating the monitoring of results and the improvement actions undertaken.

The coordination of this Commission will be the responsibility of the coordinator/a of Quality, which will preferably be the Dean or a Associate Dean. The coordinator/a will be manager of:

- Ensure that the necessary processes are established, implemented and maintained for the development of the quality control standards of the School.
- Report to the programme's director on the performance of quality control standards and any need for improvement.
- Ensure that awareness of quality requirements by stakeholders is promoted.

The School of Science the University of Navarra implemented its Quality Management System (QMS) as part of the first edition of the AUDIT program. The QMS systematically documents the activities carried out by the School to promote quality and continuous improvement in all its officiallicentiate degree, Master's Degree doctorate Master's Degree ) and the services it offers. This QMS was positively evaluated by the National Agency for Assessment of Quality and Accreditation November 14, 2008.

The guide , detailed processes, and list of indicators are all freely available on the School of Science quality webpage.

The link for direct access to detailed IQAS information is: https://www.unav.edu/web/School-de-ciencias/conoce-la-School/Quality

Operating rules:

→ The processing of the information received is completely confidential.
→ Only those data provided by users of the suggestion box that are respectful, truthful, accurate, complete and up to date will be taken into account.
→ The manager of supervising the mailbox forwards the suggestions, claims, complaints and congratulations received to the manager of each process (according to annex 3 of PE1).
→ The manager of each process responds to the Username to the sender's email address and also assesses the inclusion of the complaint or suggestion in the corresponding results analysis report .