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Accounts and passwords

In this section you can apply for your University of Navarra computer credentials and manage your services, change your password access, etc.
We recommend that you check and update your mobile and email staff recovery at My Account so that you can easily reset your password if necessary. Passwords expire periodically, so once the date expires, you will need to update your password.

Aplicaciones anidadas

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Account Registration Request

Students (alumni.unav.es): Accounts are created enrollment upon enrollment , so students do not need to submit an application. data Username credentials (Username and password) are listed on the enrollment form.

If you are a student and don't know the password access your account, reset your password the login page you're currently using, or visit an Information Desk and we will help you.

Employees (unav.es): Personnel Management Service responsible for apply for employee accounts. If you are employee do not know your password, you can reset it from the login page you are currently using, or contact IT Services at extension 802992.

To reset your password your own, you must have previously registered your mobile staff email address staff "My Account" as recovery methods.

Guest Professors, Guests (external.unav.es): The General Manager of the responsible centre, should send a registration request completed application form to IT Services via a support ticket.

The person responsible for the department or service must send a registration request completed form to IT Services, by means of a support ticket. The proposed alias should identify the function or service to be provided by the account.

Visitors: (external.unav.es): The manager of department or service should apply for the registration of the person to the Security Service. Afterwards, he/she must send a application registration completed account registration form to IT Services, through a support ticket.

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My Account

From the application My Account you will be able to:

  • Modify the data of your computer account.

  • Modify your phone extension information or department.

  • Change your password.

  • Add your mobile or email staff to be able to retrieve your password in case you forget it, as well as for other digital authentication purposes.

One Username and password for all services

Use the same Username and password to access all the services and applications of the University, in all its campus.
Remember also that your password is the same for all your accounts (alumni, unav, tecnun...), and if you change it, it will be changed for all your accounts.

If you need financial aid you can consult the section Accounts and passwords on the page of Frequently Asked Questions. For any further questions or additional enquiry you can contact contact with IT Services by generating a support ticketor via extension 802992.

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MFA System

The two-step authentication (MFA), is a system that provides a high level of security to our University accounts. Once activated, after entering our Username and password, the system will ask for a second authentication method. In some cases it will be to enter a numerical code (PIN), and in others approve the connection from a PC or mobile application.

With this system we achieve that if an attacker takes over our password, he will not be able to access our data because he will not be able to validate the connection from the application.

You can learn more about this system by using the Guides at financial aid:

From IT Services we will never ask for your password. Have you checked lately our security tips?