If you are student or staff, access the print system website, print.unav.edu and enter your University credentials.
Then, access the "Change details" menu, and generate a four-digit pin to access the equipment. You can also modify it, if you have already created it previously.

Once the pin is activated, you can validate yourself in any of the self-service multifunction devices using the double security of card access and pin.

To debit your Papercut account, log in to the print system website, print.unav.edu. Once you have selected the amount, click on "Add balance" to access payment gateway and fill in the operation.

In addition to the payment gateway, University employees can apply for charge balances at the reprographic centers, indicating the e-mail address, the cost center and the balance to be charged to the papercut account.

Printing rates are 0,04€ for A4 b/w printing or copying and 0,26€ for color printing or copying.
 

Mobility Print is Papercut's module that allows us to print from our devices not connected to the University's network . Install it on your devices to have full control over the print job (color, A4/A3, duplex....).
- To install the printer on your Windows pc, Mac or Chromebook, access the portal Mobility print and download the installer. 

- Run the downloaded installer and follow the installation instructions.

- Once installed, click on "Connect and capture my printers", to add the printer to your computer.

- Accept the execution of the Mobility Print client.

- And in a few seconds the notice will show that the installation is complete.

- From any application of our equipment, you will be able to send jobs to the installed print queue.

- The first time you send a work to print, you will have to validate yourself with your Username and the pin entered in the Papercut registration process.

- Then all you have to do is go to any of the 23 multifunction machines installed on the campus to release the printing task.

Mobility Print is Papercut's module that allows us to print from our devices not connected to the University's network . Install it on your devices to have full control over the printing task (color, A4/A3, duplex....).
- To install the printer on your smartphone, Android or IPhone, access the portal Mobility print and click on "Install or update". 

- Download the application from your application container

- Check permissions and test to print from one of your applications.

- To configure your Username, when sending a print job for the first time, you will have to validate yourself with your Username unav and the pin entered in the Papercut registration process.

- Then all you have to do is go to any of the 23 multifunction machines installed on the campus to release the printing task.

From Papercut's portal print.unav.edu you can print PDF files from the "Web Print" menu, selecting the desired color queue and uploading the PDF file to be printed. Web printing is always done in Duplex mode.

- Click on "Send a work" and select the desired queue (BN or Color and Single or Double-sided).

- Indicate the issue number of copies you will need and click on "Upload document".
Select or drag the PDF files from your computer. Once uploaded, click on the "Upload and fill in" button.

- When you see in the menu the status of your work as "Held in queue", you can go to any self-service machine and release it.

It is possible to submit jobs to the print queue by sending a PDF file as attachmentto the following address print@unav.es

If your computer at work is a University-owned computer integrated in the UNAV domain, you can install the Papercut print driver to use the Ricoh self-service printers.
To install it, you must paste the printer path corresponding to your campus in the Windows file explorer, press enter and double click on the printer that appears.

The route of the printers is \paperprint-pna.unav.es from Pamplona and Madrid, and \paperprint-iba.unav.es if you do it from San Sebastian.

It is also possible to use the self-service computers even if you do not have a Username registered in the University domain. To do so, you can access the website https://guest.print.unav.edu/user and click on "Register as a New Username" to register in the system.
Remember that this is only necessary if you are not a staff or student of the University of Navarra.

Insert your data including a 6-digit issue to identify you later on the equipment, and a four-digit PIN that will serve as your system password.


 

Once registration is complete, you can click on "Login" to validate yourself in the system.


 

Invited users interested in receiving the scanned papers in their mailbox, can request it at the copy center centers, or by sending an e-mail to ricoh_incidencias@unav.es, indicating the name of Username with which they have registered, and the e-mail address where they wish to receive their papers.

Library Services Central:
- 2 teams in plant -1
- 2 teams in plant 0 + temporary Cartadis
- 1 equipment in plant 2
- 2 teams in plant 4

Library Services Science:
- 1 equipment on floor 0. Hall classroom 10
- 2 teams on floor 1

Science Building:
- 1 unit on floor 0. Exterior of the copy center

Amigos Building:
- 1 equipment on floor 0. Aisle classroom 12.
- 1 unit on floor -1. Meeting point 

FCOM:
- 1 team on floor 0. Aisle classroom 6.
- 1 unit on floor 1. classroom 1560
- 1 team on floor 2. classroom multimedia

Architecture:
- 1 team on floor 0. laboratory
- 2 teams on floor 2. Workshop 6

Central Building:
- 1 equipment on floor 2. Corridor

CUN:
- 1 team in plant 8. Antigua Library Services

Alumni Building:
- 2 teams on floor 1

1. Login

To release your printing tasks or use the rest of the functions, you must validate yourself at any self-service multifunction device by bringing your University's card to the reader and entering the printing system pin generated in the registration process.

2. Available functions

The main menu of the device has 3 sections: Print Release, Device Functions and Scan.

• PRINT
  By selecting "Release print", you can view your jobs sent to the print queue. Then select the jobs you want to release, uncheck the "Print in black" box if you want your job to be printed in colour, and press the "Print" key.
  You can also select the jobs you want to delete and send them to the "trash". Jobs that are not released will be removed from the queue after 48 hours.

• DEVICE FUNCTIONS
  Select the "Copy" key within the Device Functions to photocopy your documents.
  Insert the document to be copied into the feeder with the text facing upwards, select the desired settings and press the "Start" key to begin the copying process.

• SCAN
  To send documents to your mailbox, insert the document to be scanned into the document feeder with the text facing upwards, select the desired settings and press the "Start Scan" key.

Don't forget to collect your documents and log out by clicking on the "Log out" button at the top right of the screen.

When, due to damage to the paper or printing material, the printed work is unusable, you can apply for the refund of the amount charged by following these instructions:

1. From the Papercut website https://print.unav.edu/ access "Recent Print Jobs" to review the latest jobs submitted.

2. Click on "apply for refund" to access the form of application where you must indicate whether the refund is to be full or partial, and the reason for the refund.

3. The status of the task remains "Reimbursement Pending" until the administrator approves or denies the application.

Once accepted, the Username receives an informational email with the approval of the application and the amount returned to your Papercut balance.

From the Papercut platform, you have the possibility to order advanced printing services from reprographic centers. Go to https://print.unav.edu/ and click on " copy center" to access the Job Ticketing service.

Choose the desired service from those available in the Service Center. copy center

Depending on the task chosen, you will need to fill in the details on application.