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Quality

Quality

School of Humanities and Social Sciences considers it essential to guarantee the quality of the degrees and services it offers. goal To this end, the university has implemented an Internal Quality Assurance System (SAIC) with the aim of monitoring and continually reviewing its degrees. This systematically covers the activities that the School carries out in order to promote the quality and continuous improvement of all the official qualifications (Degree, Master's Degree and doctorate) and the services it offers.

The School of Humanities and Social Sciences has a Quality Assurance CommitteeThe management quality assurance system is promoted and supervised by the .

By incorporating review and continuous improvement strategies, School aims to develop and monitor its actions, review and redefine them according to the needs and expectations of its stakeholders.

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Quality Assurance System

The Commission appointed to develop the Internal Quality Assurance System (SGIC) of the School of Philosophy and Letters is composed of professors, students and staff administrative staff of the academic center. 

  • coordinator CGC: Ms. Purificación Díez Goñi

  • Quality and Innovation Service: Ms. Lourdes Zumaquero Manchado

  • Representative of academic staff: Mr. Mr. Alvaro Ferrary Ojeda 

  • PAS Representative: Mr. Ignacio Cristóbal Urbicain (General Manager)

  • Student representative of postgraduate program: Ms. Teresa Reina Uribe

  • administrative assistantMs. Pía d'Ors Lois

  • Vice-Dean of Office of Academic Affairs: Ms. Cristina Tabernero conference room

  • Alumni and Employer Representative: Ms. Cristina Terroba Serrano

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Satisfaction results

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Official documentation of diplomas

Documentation of the verification process:

Resolution of the committee of Universities

report final evaluation

report for the request for verification

report updated

Self-Accreditation Report

Documentation of the accredited specialization Excellence process:

Resolution of the Ministry of Education

report final evaluation

Data included in the application for a Commendation of Excellence ( report of application for Excellence)

Documentation of the process at accreditation:

Resolution of the Ministry of Education

Resolution of the committee of Universities

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SUGGESTIONS BOX

secretariaffyl@unav.es
Campus University
31009 Pamplona, Spain
+34 948 42 56 00

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Operating rules:

→ The processing of the information received is completely confidential.
→ Only those data provided by users of the suggestion box that are respectful, truthful, accurate, complete and up to date will be taken into account.
→ The manager of supervising the mailbox forwards the suggestions, claims, complaints and congratulations received to the manager of each process (according to annex 3 of PE1).
→ The manager of each process responds to the Username to the sender's email address and also assesses the inclusion of the complaint or suggestion in the corresponding results analysis report .