The Clínica Universidad de Navarra has repeated as the Spanish private hospital with the best reputation for the seventh consecutive year. This was announced this morning by José María San Segundo, the director of the Monitor de Reputación Sanitaria (MRS), who presented the results of this seventh edition at press conference.

In addition, the Clinic leads the ranking among private hospitals in 22 of the 26 medical specialities evaluated among private hospitals. In the overall ranking of all public and private hospitals, 19 medical services were ranked in the top 10. In both cases, these are the Clinic's best records in the seven editions of the MRS. 

director The Clinic's general manager, José Andrés Gómez Cantero, said he was especially grateful for this recognition "in a year marked by a global pandemic. When in November 2019 we received our sixth MRS, nothing could have suggested the status that we have experienced in the last 15 months, in which we have shown that more than ever, the healthcare system is one, that sharing good practices benefits us all and that, when we work together, the patient benefits".

accredited specialization For Gómez Cantero, "the real protagonists of this recognition are all the healthcare professionals, with whom we share it" and he added "I feel especially proud of the Clínica's professionals in Pamplona and Madrid" and he made a special mention to the Infectious Diseases and Microbiology professionals, who have suffered the most in these months.

In the ranking of public hospitals, the Hospital Universitario La Paz also repeats for the seventh consecutive year in first place.

For medical services

MRS has carried out more than 6,777 surveys of healthcare professionals (doctors, managers, nurses, managers, etc.). In addition, 2,853 specific objective indicators of 2,704 clinical services have been evaluated.

La Clínica leads among private hospitals in 22 specialties

The MRS, in turn, analyses the best hospitals in a total of 26 medical specialities. According to this ranking, the Clinic ranked first among private hospitals in 22 specialities: 

1. Allergology.
2. Anaesthesia.
3. Digestive system. 
4. General Surgery of the Digestive System. 
5. Orthopaedic Surgery and Traumatology. 
6. Dermatology. 
7. Endocrinology. 
8. Hospital Pharmacy. 
9. Gynaecology and Obstetrics
10. Haematology. 
11. Internal Medicine. 
12. Nephrology.
13. Pneumology. 
14. Neurology. 
15. Medical Oncology. 
16. Otorhinolaryngology. 
17. Paediatrics
18. Psychiatry. 
19. Radiodiagnostics. 
20. Rheumatology. 
21. Urology. 
22. Other services.

19 specialties in the overall Top 10 of public and private hospitals

Furthermore, in the overall ranking of public and private hospitals by medical services, Clínica Universidad de Navarra is among the top 10 in 19 specialities:

1. Allergology. 
2. Digestive system. 
3. General Surgery of the Digestive System. 
4. Orthopaedic Surgery and Traumatology. 
5. Dermatology. 
6. Endocrinology. 
7. Hospital Pharmacy.
8. Gynaecology and Obstetrics 
9. Haematology. 
10. Nephrology. 
11. Neurology. 
12. Medical Oncology. 
13. Otorhinolaryngology. 
14. Paediatrics.
15. Psychiatry. 
16. Radiodiagnostics.
17. Rheumatology. 
18. Urology. 
19. Other services.

Stand-alone monitor

The Monitor de Reputación Sanitaria (MRS) is, according to the organisation, the only independent study that analyses the reputation of the entire Spanish healthcare system and through which the actors in the healthcare system have been evaluated on the basis of three assessments: the first, evaluation by medical professionals (hospital specialists and family and community medicine doctors); the second, evaluation by nurses, hospital managers and directors, nurse managers, pharmaceutical company directors, hospital pharmacy managers, patient associations, journalists and health reporters on the basis of 16 reputation variables for clinical services; all these assessments are complemented by the third analysis of more than 2,853 specific objective indicators of 2,853 different types of reputation.853 specific objective indicators for 2,704 clinical services.

In total, 10 assessments and 6,777 professional surveys were conducted in 2020. The study was carried out by Análisis e research, the first Spanish high school of research de mercados, and the methodology and results have been subject to an independent review by KMPG of agreement with the rule ISAE 3000.