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Believing in innovation and listening to the patient, keys to care in the digital environment

Jordi Mitjá, author and publisher of www.enfermeriablog.com, has given a lecture on the Day of the Patron Saint of the School of Nursing.

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Jordi Mitjá, during his lecture in the School of Nursing of the University of Navarra.
PHOTO: Manuel Castells
25/10/19 13:07 Elena Ojer

"With this suggestive question Jordi Mitjá began his lecture "Caring in the digital environment". He has done it in front of about 200 students and professors of Nursing on the Day of the Patron Saint of the School, St. Elizabeth of Hungary.

Nurse at area of Mental Health at the Sant Joan de Déu Maternal and Child Hospital in Barcelona, Mitjá shares and talks about the current affairs of the profession from his blog and his various profiles on social networks. In addition, he provides useful and interesting information for nursing professionals and students.

"Sometimes we have an idea and we think that it is impossible to carry it out, that we don't have enough experience... but where do the best ideas come from? From listening, from detecting people's needs. And nurses, who are at the bedside, have a privileged status for this," he explained. This is what led him to create his blog and to be present in social networks. "We live in a digital world in which health is also present. Before, the patient was a passive agent, the diagnosis was not questioned. Now, the paradigm has changed: the patient has access to information about his disease or treatment 24 hours a day on the Internet. Technology poses a new challenge ," he added. 

For Mitjá, the Internet and social networks make it possible to reach more people, offer information and health advice in a rigorous way, endorsed by professionals, and do so in an attractive and ingenious way. "There should be legislation to prevent all the false information about health that circulates on network. And the administrations should be concerned about creating a archive of reliable resources so that patients know where to turn to safely," he insisted.

"I believe in technology at home (access to information and resources, video consultations...) so that patients don't have to come to the hospital so much," he explained. "The keys to care in the digital environment are believing in innovation, not being afraid of change, listening to the patient, creating a circuit that channels ideas and sharing the knowledge".

For Mitjá, the Internet and social networks also offer an opportunity to show the reality of the profession. "We must make ourselves seen and explain what we do in our day-to-day work, to convey the real image of the nurse," she concluded.

Questioned during the question and answer session on the need for training for innovation and the use of new technologies, Jordi Mitjá stated that " training is fundamental in the use of new tools. In the Schools and in hospitals. We have the knowledge, but we have to learn to translate it in a current way, close to the patient and in their own language, which today is also digital".

Patron Saint's Day

Patron Saint's Day of the School Nursing

The School celebrated last Wednesday, October 23, the day of its Patroness, St. Elizabeth of Hungary. The workshop began with the celebration of the Holy Mass in the chapel of the Sciences Building. Afterwards, students and teachers attended the lecture given by Jordi Mitjá at the auditorium of the Science Library building.

The workshop continued with a subject picnic lunch, and in the afternoon, students and professionals from School competed in different games at sports center of the University.

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