Student satisfaction index
Starting in the 2018/2019 academic year, the system for evaluating student satisfaction at the University of Navarra was improved with the launch of Satisquestion. The survey involved an expansion, redefinition and standardization of the previous satisfaction surveys.
Thus, to the existing indicators of faculty, Resources and Global, two new indicators have been added: Services (which evaluates the different services that serve students -cultural offerings, sports, chaplaincy, volunteer activities, library, etc-) and General Satisfaction, which corresponds to a question that asks for the student 's general approval of his or her experience.
The change in methodology has also affected the existing indicators, since the overall issue of questions asked to the student has been increased (the Global average , therefore, is logical to vary). Although the results are fairly homogeneous, comparisons between the 2018/2019 academic year have to be made assuming these differences.
For the 2019/2020 academic year, a total of 2,480 students responded to the survey out of 13,288 students in total.
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source: Office of the Vice President of Students.